Arbor Creek Middle School
Lewisville Independent School District
Technology Support
Student Tech Support
- iPad Support
- Password Resets
- Technology Help (Incident IQ)
Staff Tech Support
- Password Resets
- Technology Help (Incident IQ)
- Mac Laptop Backup Instructions - recommended (OneDrive)
- Mac Laptop Backup Instructions - other (Google Storage - this will count towards your Quota)
Arbor Creek provides student iPad support Monday through Thursday in room 312, from 9 AM to 11 AM. Students need to follow the steps below before bringing their iPad to room 312.
- Launch the iPad Support app on your iPad, and fill out the information.
- Your iPad serial number can be found under Settings > General > About
- Room number: Enter your 1st or 2nd period teacher’s name
- Click Submit
- Click Log out
- If you are unable to access the iPad Support app on your iPad, you can access the support form directly from Student Resources under the Arbor Creek's website. https://ipadsupport.lisd.net You can access the form using:
- Any computer (home or school)
- Any classroom or library Chromebook
- Any wifi enabled smartphone
- An app from a friend’s iPad (be sure to log out of the app when finished)
3. Once the support ticket has been submitted, please bring your iPad to room 312 between 9 AM and 11 AM.
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